RETURN & REFUND POLICY
FAIR, SAFE & TRANSPARENT
🛡️ Our Commitment to You
No Return Policy
Due to the personal and hygienic nature of our products, we follow a strict no-return policy once the package has been opened.
This policy ensures safety, hygiene, and product integrity for all customers.
This policy ensures safety, hygiene, and product integrity for all customers.
Eligible Cases for Replacement / Refund
We will gladly assist you in case of:
- 📦 Damaged product received
- 🔄 Incorrect product delivered
- ❌ Missing items in the order
How to Request
To request a replacement or refund:
• Contact us within 48 hours of delivery
• Share clear images/videos of the issue along with your order details
• Once verified, we will offer:
✓ A replacement product, or
✓ A refund to your original payment method
• Contact us within 48 hours of delivery
• Share clear images/videos of the issue along with your order details
• Once verified, we will offer:
✓ A replacement product, or
✓ A refund to your original payment method
Refund Process
• Approved refunds will be processed within 5–7 business days
• The amount will be credited to your original payment method
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit
• The amount will be credited to your original payment method
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit
Order Cancellation
Orders can be cancelled only before they are shipped.
Once shipped, cancellations are not possible.
Once shipped, cancellations are not possible.
Important Note:
At PPOP, we design products that are meant for personal use and intimate experiences.
Because of this, we cannot accept returns once the product has been opened or used.
This policy helps us maintain the highest standards of hygiene, safety, and quality for every customer.
At PPOP, we design products that are meant for personal use and intimate experiences.
Because of this, we cannot accept returns once the product has been opened or used.
This policy helps us maintain the highest standards of hygiene, safety, and quality for every customer.
💬 Need Help?
If you have any questions or concerns, our support team is always here to help.
Reach out to us at: 📧 support@ppop.in
📞 +91 9977739777
📍 Shri Dhanlaxmi Nagar, Sector B, Nipania , Indore MP, 452010
If you have any questions or concerns, our support team is always here to help.
Reach out to us at: 📧 support@ppop.in
📞 +91 9977739777
📍 Shri Dhanlaxmi Nagar, Sector B, Nipania , Indore MP, 452010
