Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the PPOP website and the purchase of products offered on it (the "Platform"). By visiting, browsing, registering, or placing an order on the Platform, you agree to these Terms.

This Terms document is an electronic record under applicable Indian law (including the Information Technology Act, 2000) and does not require physical or digital signatures.

1. Company information

The Platform is operated by SAFFRONSON WELLNESS PRIVATE LIMITED (referred to as "PPOP", "we", "us", or "our" in these Terms).

2. Definitions

• User means any person who visits, browses, or uses the Platform.
• Products means the goods displayed and offered for sale on the Platform.
• Order means a request placed by you to purchase Products through the Platform.
• Content includes text, images, graphics, logos, product descriptions, and any other materials available on the Platform.

3. Eligibility & lawful use

• You must be at least 18 years old to place an Order on the Platform.
• You represent that you are legally capable of entering into a binding contract under applicable law.
• You agree to use the Platform only for lawful purposes and in compliance with all applicable laws, rules, and regulations.

4. Account information & security

Certain features may require you to create an account. You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate and up-to-date information and to promptly notify us if you suspect unauthorized access.

5. Products, pricing & availability

• Product images are for representation only. Actual packaging or appearance may vary.
• Prices, offers, and availability may change without notice, unless restricted by applicable law.
• We try to keep information accurate, but errors can occur (including typographical, pricing, or availability errors). If we discover an error, we may correct it and/or cancel affected Orders.

6. Orders, payments & cancellations

• An Order is considered confirmed only after we accept it and/or successfully process your payment (as applicable).
• We may refuse, cancel, or limit Orders in cases of suspected fraud, resale, misuse, or other violations of these Terms.
• Payment methods available on the Platform may vary and are shown at checkout. You authorize us (and our payment partners) to charge the amount payable for your Order.

7. Shipping & delivery

Delivery timelines are estimates and may vary by location, courier capacity, and circumstances outside our control. For more details, please refer to our Shipping Policy page on the Platform.

8. Returns, refunds & hygiene-sensitive products

Due to hygiene and safety reasons, certain products may not be eligible for return once opened or used. Please refer to our Return & Refund Policy page on the Platform for detailed eligibility, timelines, and process.

9. Prohibited activities

You agree not to, directly or indirectly:

• misuse the Platform, including attempting unauthorized access to systems or data
• introduce viruses, malware, or harmful code
• scrape, crawl, or use automated means to access the Platform without permission
• infringe our intellectual property or the rights of any third party
• post or transmit unlawful, abusive, misleading, obscene, or defamatory material

10. Intellectual property

The Platform and all Content are owned by or licensed to us and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, or commercially exploit any Content without our prior written permission, except as permitted by law.

11. User content (reviews, feedback)

If you submit reviews, feedback, or other content, you represent that you have the right to do so and that it does not violate any law or third-party rights. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for Platform operations and marketing, subject to applicable law.

12. Health & product information disclaimer

Product information on the Platform is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions you may have.

13. Third-party services & links

The Platform may include links to third-party websites or use third-party service providers (e.g., payment processors, logistics partners). We are not responsible for third-party content, policies, or services.

14. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform or Products. Our aggregate liability for any claim will not exceed the amount you paid for the specific Product(s) giving rise to the claim.

15. Indemnity

You agree to indemnify and hold harmless SAFFRONSON WELLNESS PRIVATE LIMITED (including its directors, officers, employees, and partners) from any claims, damages, liabilities, costs, and expenses arising from your breach of these Terms, misuse of the Platform, or violation of any law or third-party right.

16. Force majeure

We are not responsible for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, government actions, strikes, internet or courier disruptions, or other force majeure events.

17. Changes to these Terms

We may update these Terms from time to time. Updated Terms will be posted on this page and will apply from the date of posting. Your continued use of the Platform after changes means you accept the updated Terms.

18. Governing law & jurisdiction

These Terms are governed by the laws of India. Subject to applicable law, courts at Indore, Madhya Pradesh shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Platform.

19. Contact

If you have questions about these Terms, please contact us at saffronsonofficial@gmail.com or +91-9977739777.

Last updated: February 2026.